My Aquilion CT

Your Aquilion isn't just a CT - It's made for life

Consulting

Right decisions start with the right guidance - We guide you with honesty and precision

We provide consulting services to help you plan your projects, answer any questions, or clear any doubts that you have about Aquilion CT systems.
Our consulting approach is built around the real world experience with Toshiba / Canon CT systems.
From evaluating the right model for your workflow to preparing your site and infrastructure. We help you plan the budgets, logistics, and system performance targets so you can make confident decisions before investing.
Our expertise saves you time, reduces risk, and ensures you get the best possible solution for your needs.

Installation

A CT installation is not just a procedure — It's a process that defines the system's future reliability

We provide professional installation services for all Aquilion CT models, ensuring that system is fully operational with optimal image quality. Every installation ends with a set of verification checks to ensure the scanner is ready for immediate clinical use.

We manage complete installation projects, which includes:
- Site Planing
- Mechanical Installation
- System Setup
- Calibrations and Adjustments
- DICOM Configuration
- Image Quality Verification
- Full System Functionality Confirmation

We also offer deinstallation services for facilities planning to upgrade, relocate, or sell their systems.

Preventive Maintenance

Your Aquilion CT deserves precise care - Performance is protected by prevention

We provide preventive maintenance services designed to maximize uptime, optimize performance and extend lifespan.
We focus on keeping image quality stable, mechanical parts smooth, and software fully optimized. Regular inspection, cleaning, calibrations, adjustments and periodical parts replacement are done with care, because every small detail affects system longevity.
After every preventive maintenance, we provide you detailed report, so you can confidently plan your operations without surprises.

Reliability isn't luck, it's maintenance done right.
Consider preventive maintenance contract for keeping Your Aquilion CT always at pick performance.

Remote Support

You stay in control — We help you find the best solution

We provide technical remote support for local service teams, field or in-house engineers, who needs expert backup during trobuleshooting and repair.
Depends on the on-site engineer experience, we provide real time technical consulting or step-by-step guidance. We can help you with system check and configuration, errors and logs analysis, artifacts analysis, indetifyng faulty parts, calibrations and adjustments, guidance during parts replacement and others.

Fast communication and targeted advice often mean the difference between hours of guessing and minutes of solving.
We are open to support you with messages, calls and video calls, through any available platform, or even to connect directly to the system when it is possible.

Troubleshooting & Repair

When Your Aquilion CT encounters a technical issue - Every hour counts

We provide fast response for troubleshooting on expert level, to restore your system functionality and minimize downtime.
Our services cover a wide range of issues, including hardware and electornics failures, software problems, poor image quality, artifacts and others, ensuring your system is back in operation as quickly as possible.

After successful troubleshooting, we first try to repair the system without replacing any parts. Depending on the situation, we try to re-configure and re-adjust the system, reconnect and reset the suspicious hardware.
For cases when we find defective hardware, we perform on-site repair of malfunctioned part if it is possible. This mostly includes component level repair of electronics, and computer/server repair. If repair doesn't help, we proceed to defective parts replacement.

Each troubleshooting and repair ends only when the system works as if nothing ever happened.

X-ray Tube Replacement

Handled with precision - Performed with responsibility

Replacing a X-ray tube is one of the most complex and sensitive procedures in the entire service process, and require maximum level of expertise and precision.
We provide professional X-ray tube replacement services for all Aquilion CT models.

We manage complete X-ray tube replacement projects, which includes:
- Removal of the Old Tube
- Safe Installation of the New Tube
- Tube Position Alignment
- Tube Warm-up and Seasoning
- Filament Current Adjustment
- Full System Calibration
- Image Quality Verification
- Full System Functionality Confirmation

We can support you with tube sourcing, whether the tube is new, refubrished or used.

Flexible Service Contracts

Service plans that adapt to you — Not the other way around

We understand that each facility has different operational needs, budget structures, and maintenance expectations. That's why our service contracts are flexible and built around your real needs.
Together we decide what is best solution for Your Aquilion CT. That means that level of coverage, response time, maintenance frequency and other contract parameters are designed specifically to you.

For more details, feel free to contact us.

Engineers Training

We share experience - You build confidence

Our trainings are designed for small groups of local service teams and in-house engineers who want to expand their theoretical and practical knowledge on Aquilion CT systems.
Training programs are flexible, and can be remote, on-site or hybrid, but they are always focused on practical skills based on real life scenarios.
Main goal is empowering engineers to handle routine challenges with confidence, independently or with remote support.

Mobile CT Systems

Your mobile Aquilion CT — Ready to work, ready to move

For facilities that need a temporary imaging solution, we offer mobile or modular CT and MRI systems. Mobile systems are ideal solution for hospitals under renovation or without extra space, high-demand or periods when standard fixed system is down, or even for projects testing workflow capacity. Whatever the reason is, mobile systems will do the same job as fixed one.

Each system is delivered ready to use, fully calibrated, and supported just like a fixed installation. You focus on patients, we deliver the imaging system.

Feel free to contact us to learn more about our CT and MRI mobile fleet.

Parts

Your system deserves only the right parts — Nothing less

Finding the compatible part can be important as the repair itself.
If we don't have the right part that you need, we know who does.
We help you find, verify, and source quality-tested parts through our global network of trusted suppliers.
We ensure compatibility, documentation, and traceability, so you can receive the compatible part soon as possible.

Contact

Let's get in touch and find the best solution together - We are here to support you 24/7
You can contact us directly via the Contact form, by email, WhatsApp, Viber, WeChat, Telegram or regular call

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